Privacy Policy
Last Updated: May 12, 2025
At LEAN AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you register for our service, express interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include:
- Name
- Email address
- Phone number
- Job title and company information
- Billing information
- IP address and browser information
1.2 Legal Documents and Content
Our service processes legal documents and related content that you upload or input into the system. This may include:
- Legal contracts and agreements
- Case documents
- Client information contained within documents
- Other legal materials
1.3 Usage Information
We automatically collect certain information about your device and how you interact with our service, including:
- Device and connection information
- Browser type and version
- Operating system
- Usage patterns and preferences
- Time spent on features
- Click patterns
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to customer service requests and support needs
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze usage trends and preferences
- Develop new products, services, and features
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- For other purposes with your consent
3. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Our security practices include:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of sensitive data at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Regular security training for all staff
- Physical security measures for our facilities
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to request restriction of processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the contact information provided at the end of this policy.
5.1 California Privacy Rights
California Civil Code Section 1798.83 permits users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
5.2 GDPR Rights for EU Residents
If you are a resident of the European Union, you have certain data protection rights under the GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
6. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may disclose your information in the following situations:
- To service providers, contractors, and other third parties who support our business operations
- To comply with legal obligations
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing in connection with the service
- To protect the personal safety of users of the service or the public
- To protect against legal liability
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
We use cookies for the following purposes:
- To enable certain functions of the service
- To provide analytics
- To store your preferences
- To enable advertisements delivery, including behavioral advertising
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Children's Privacy
Our service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us through our website or using the contact information provided on our main site.